Enjoy a comfortable and relaxing atmosphere before or after a flight by using the VIP services of our Premium Sapphire or Turquoise lounges.

VIP services include assisted migration services, private security line, luggage collection, door-to-door transportation, catering and free WIFI when accessing with your credit card or health insurance.

Sapphire Lounge

Forget the rush and the crowds; Experience our VIP departure services in our Sapphire Lounge at the Santiago Airport.

How does the exit service from the country work?

1. Start your experience by picking up your boarding pass and then go to our counter located in the terminal to be transferred to our Zafiro lounge.

2. Go through our security and migration filters accompanied by our staff.

3. Access our lounge , present the required documents and start enjoying a catering carefully selected for you, WI-FI, TV and press until the time of your boarding.

4. Finally, you finish your experience accompanied by our staff to the boarding gate minutes before boarding.

Turquoise Lounge

You just have to arrive, we take care of the rest in our Turquoise Lounge at the Santiago Airport.

How does the arrival service in the country work?

1. It begins with being transferred from your disembarkation terminal to our Premium lounge assisted by our staff.

2. Access our lounge , present the required documents and start enjoying a catering carefully selected for you, WI-FI, TV and press.

3. Rest while the luggage is located by our staff , transferred to our VIP lounge.

4. Go through our security and immigration filter accompanied by our staff and finish the experience with your luggage in the car.

Learn about the different ways to access the VIP BEFORE BOARDING premium lounge


An oasis of tranquility and comfort before boarding.  
Turn your waiting time into a pleasant experience in the Zafiro VIP Lounge. A functional space where you will find all the comforts that characterize a VIP Lounge: comfortable sofas, a wide selection of drinks, snacks and a rest area.

Included services:

  • Stay with access to our selection of drinks and snacks
  • Free WI-FI and international TV

Sapphire VIP Lounge hours: Open 24 hours
Location: Departures Terminal, Cibao International Airport (AIC).

Access: You can access by using your Priority Pass, Lounge Key or by paying the access fee for it.

Does not accept prior reservation. Subject to availability.

    VIP lounge

    Free WIFI

    Catering and Snacks

    Live the VIP experience in Santiago

    Service description

    • Management of immigration procedures.
    • Carefully selected catering in the lounge.
    • Fast-track security filter.
    • Free WI-FI, TV and press.
    • Assistance from our team at all times

    In departures from the Dominican Republic :

    • Transfer from the terminal to the Sapphire Lounge.
    • Accompaniment to your departure gate for boarding.

    On arrivals in the Dominican Republic:

    • Transfer from the plane to the Turqueza Lounge.
    • Collection of your luggage and delivery in the Lounge on arrivals in the country.

    Premium Lounge Hours: Open 24 hours a day
    Sapphire Location: Second Floor, Departures Area
    Turquoise Location: First floor, arrivals area.

    Catering and Snacks

    Free WIFI

    Reception and Door Assistance

    Baggage claim

    VIP security

    Migration Procedures