For successfully implementing prevention protocols and guaranteeing the highest standards of quality, hygiene and safety.

It is a pleasure to announce that the company Before Boarding has been recognized with the "Health and Safety" seal granted by HS Consulting, an international consulting firm specialized in the tourism industry, for guaranteeing the highest standards of quality, hygiene and safety.

Before Boarding, which manages the VIP lounges at the Santo Domingo and Puerto Plata airports, has developed and implemented the safety and prevention protocols of COVID-19, in compliance with the requirements of the health authorities and international organizations, with the aim of guaranteeing the health of both clients and collaborators. 

From HS Consulting we want to congratulate the whole Before Boarding team for the work done in the implementation of all the necessary actions for a reopening with the maximum health and safety guarantees.

Before Boarding Lounges: The first culinary proposal in Dominican Republic airports featuring ingredients that boost the immune system.

Your diet can be your best ally to strengthen your immune system and protect you against the Covid-19 virus. In fact, many scientific studies provide proof that a varied, healthy diet and regular consumption of probiotics help to ensure the optimum functioning of the body’s defences.

As concerns fats, a low-fat diet is also beneficial to the health of the immune system. However, not only the amount but also the quality of such fats is important. A healthy diet should include blue fish, nuts, and olive, sunflower, soy or linseed oil to ensure a balanced intake of different fats essential to our health.

Regular consumption of fermented dairy products such as yoghurt and kefir also help to strengthen our immunological defences.

Proposed preparations based on these indicated foodstuffs:


Made up of kale, pineapple, lemon, apple and ginger, it’s another of our favourite green juices, with a touch of citrus and a very refreshing flavour in which pineapple predominates. Ideal for “resetting” and cleansing the body and helping to reduce inflammation.

• Natural anti-inflammatory properties
• Blood cleanser
• Digestive

Consisting of pineapple, orange, lemon, turmeric and camu-camu, this juice is rich in vitamins (particularly vitamin C) that will help you ease the transition between seasons and prevent viruses and colds, strengthen the immunological system and speed up metabolism.

• Activates defences
• Powerful anti-oxidant
• Natural diuretic

A combination of apple, carrot, ginger, lemon and maca. Its high beta carotene content acts as an antioxidant.

• Invigorates the body
• Healthy skin, hair and eyesight
• Natural anti-aging properties


Salmon and spinach salad
Includes the following ingredients:
• Spinach leaves
• Red pepper
• Carrot
• Thinly-sliced marinated salmon
• Almond vinaigrette


Penne with vegetables
Includes the following ingredients:
• Whole wheat penne
• Cherry tomatoes
• Mushrooms
• Broccoli
• Garlic
• Onion
• Olive oil


Natural chopped fruit
Includes the following ingredients:
• Watermelon
• Kiwi
• Pineapple
• Tangerine


Black chocolate brownie with almonds 
Using the following main ingredients:
• Black chocolate
• Almonds

Banco Popular cardholders linked to the Mastercard Black product enjoy preferential treatment at Before Boarding.

This premium program in the credit card market offers cardholders great benefits, including exclusive access to VIP Lounges at the International Airport of the Americas (AILA) and the Zafiro Lounge in Santiago de los Caballeros.

Imad Al-Asmar, general manager of Before Boarding for the Dominican Republic, explained that exclusively they offer escort services during the arrival and departure processes of the country with specialized personnel, comfortable and safe spaces in each of the lounges.

“We are very proud to serve these distinguished users. It is precisely for this reason that we have no doubt that our VIP services provide a high value to both departure and arrival in the country, given the reinforcement of health and safety measures implemented by Before Boarding in all its VIP rooms," said Al-Asmar.

Meanwhile, César López Colomina, Before Boarding's international executive director, said that they have taken advantage of the opportunity to improve in all areas, strengthening and innovating in many aspects of VIP services and in each of their airports. 

"VIP services and lounges have always been considered the best spaces for transit when taking a flight, whether for their comfort, exclusivity and the facilities provided when carrying out the various airport processes," emphasized López Colomina.

Specialized services
In the lounges, the holder of Banco Popular's Mastercard Black product and his or her minor dependents enjoy the following specialized services upon arrival and departure
• Catering carefully selected and individually packed. 
• Management of immigration formalities in hygienic areas. 
• Fast-track security filter. 
• Free wifi and access to IMMFLY digital entertainment platform. 
• Assistance by the Before Boarding team at all times. 

In addition, during the arrival service the passenger is transferred from the plane to the premium lounge to enjoy its facilities, pick up their luggage and deliver it to the fully sanitized lounge.

To enter the VIP lounges, the cardholder must make a reservation according to the assistance needed, via their website, placing there the information of their flight and the last four digits of their card to obtain automatically their reservation confirmation.

This service is highly appreciated by customers, since in the satisfaction surveys they highlight their appreciation of the attention given by VIP personnel, the facilities and the stress-free airport processes, which have been adapted to the current hygiene and biosafety regulations.

Through this platform with 24/7 dedicated service, reservations and exclusive benefits can be processed for corporate clients.

Before Boarding, the main organization managing Meet and Assist services in VIP lounges and airports in the Dominican Republic, announced the launch of the first version of a new internet platform specifically designed to meet the needs of travel agents, corporate travel teams, hotels and other types of corporate clients.

The platform facilitates the work of professionals so they can make reservations and manage them for their clients and corporate partners with a level of dedicated attention, functionalities and extra services.

"We have noticed that an increasing number of professionals in the corporate travel segment are managing their clients' bookings and have very specific needs," said Imad Al-Asmar, Before Boarding General Manager. "We are pleased to be able to offer them a platform created exclusively for them, with special features that will allow them to make reservations and manage them easily for their customers. We will continue to make improvements to the platform, and we are committed to provide more useful functions and features in the coming months.

The platform, which can be accessed from any type of device at, not only allows to consult and manage all the reservations of their clients through a user-friendly control panel, but also to visualize the total of these reservations in a certain period of time, as well as the creation of as many users as they need to work with.



This organization, internationally recognised for its quality management of airport VIP lounges, explains how it has transformed its processes to provide an added value to each passenger: health safety in a comfortable and pleasant environment.

The current situation caused by Coronavirus has quickly and dramatically impacted all sectors, especially tourism.

"Before Boarding has improved in all areas, strengthening and innovating many aspects of our VIP services in each one of our airports. The VIP services and lounges have always been considered the best spaces for transit when it comes to taking a flight, be it for their comfort, exclusivity, and the facilities provided when carrying out the airport's diverse processes”, emphasized Cesar Lopez Colomina, Executive Director of Before Boarding at the international level.

The firm, specializing in lounge management and VIP services with operations in the Dominican Republic for more than a decade, has integrally transformed its processes at the airports of the Las Américas International Airport in Santo Domingo, Cibao International Airport in Santiago de los Caballeros, Gregorio Luperón International Airport in Puerto Plata and Catey International Airport in Samaná.

"We have emphasized a very important added value for the traveler, which is their safety at the health level. As a result of the current situation, we are aware of the growing concern our users have at the time of making a trip. That is precisely why we do not doubt that our VIP services provide high value both on departure and arrival in the country, given the reinforcement of health and safety measures implemented by Before Boarding in all its VIP rooms," said Imad Al-Asmar, General Manager of Before Boarding for the Dominican Republic.

The measures adopted include the following:

- Disinfection of all our spaces at airports, under a recognized company guarantee seal.
- We will avoid having our guests in queues and crowds, especially at immigration, security, and airline boarding points.
- The food offered in the lounges will be perfectly packaged individually. As well as the permanent assistance by a waiter in the lounges, eliminating the traditional buffet.
- Implementation of safety measures for our passengers, partners, and collaborators.
- Collaborators will be specifically assigned the constant cleaning of our lounges, as well as the disinfection of the trays used in control points and disinfection when delivering luggage to our customers.
- Check-in at the counter for airlines that allow it without the presence of passengers.

And more measures, such as thermal temperature controls, gel dispensers at many points in the rooms, security screens at counters, etc.
"With these measures and all others that may be added to those already implemented, we believe that the services offered at airports by Before Boarding are undoubtedly the best option for travelers to take a flight for its exclusivity, comfort, and safety," concluded Mr. Imad Al-Asmar.

Finally, Before Boarding reported, as it has done throughout the quarantine process, that it continues to be available to its users and customers 24 hours a day through any of the following communication channels: telephone, WhatsApp Business, and e-mail.




Cafe Santo Domingo