The initiative strengthens the bank's positioning as a leader in offering unique experiences to its affluent clients
Santo Domingo, DN - Banco Popular Dominicano inaugurated its Popular Lounge at the International Airport of the Americas (AILA), a waiting room with special attention for its customers with Mastercard Black and Visa Prestige credit cards, with the purpose of offering them the best travel experience.
The initiative is part of a strategic alliance with the multinational financial services companies Mastercard and Visa, in addition, it is part of the process of renovating the portfolio of premium credit cards of Banco Popular, whose benefits have been expanded to place them at the forefront of international markets.
The Popular Lounge will be available 24 hours a day free of charge for Black and Prestige cardholders who book 24 hours before their flight, accessing the website www.beforeboarding.com
Among the amenities of this exclusive lounge are assistance in the management of migration procedures, the availability of food and beverages, work spaces, unlimited wireless internet, press readings and information on arrival and departure flight status. As for the gastronomic section, the introductory menu is in charge of the renowned chef Gabriella Reginato.
Value offer for Premium customers
At the opening ceremony, Mr. Francisco Ramírez, Executive Vice President of Personal Businesses and Branches of Popular, highlighted the innovative spirit of the bank and its constant effort to offer options that improve the lives of its clients.
"Without a doubt, our Popular Lounge is a complement that will enhance the enjoyment of each trip, honoring the preference of our Premium customers, who are a fundamental piece of our customer base," said the executive.
In addition, and as a protection measure, the Lounge Popular room guarantees compliance with the established biosafety protocols, making everyone's stay a unique, pleasant and reliable experience, while they await the departure of their flight or the return of the user. .
We share with you the link for the e -ticket you must complete before you arrive and depart from Dominican Republic territory. As of April 1st, 2021, it's mandatory to fill this form via web as the printed forms will no longer be admitted. Is available via our mobile app and instagram profile.
According to laws 285-04, 115-17, 72-02, and 226-06, each passenger has to truthfully complete the required information, needed for local institutions such as: Migration, Customs and the Ministry of Public Health.
The good news is that this one-time form replaces the three previously required ones: International Embarkation and Disembarkation Card, Customs Declaration Form and the Traveler Health Affidavit.
It is important that if you are traveling as a family, every travelling family member data must be provided in the form, however, just one user is necessary and this one is responsible for completing the data of all the members in question.
For more details about the Dominican Republic Entry and Exit Electronic Ticket Portal, please visit: https://eticket.migracion.gob.do/
Remember to download our app available for IOS and Android!
It is now available for download on smartphones in the App Store and Google Play app stores.
Before Boarding continues to expand its digital ecosystem and modernize its technological platform by providing its users with new information spaces, making it easier for its customers to access its services and contact channels.
Thanks to this application, the VIP services offered at the main airports of the Dominican Republic are at the forefront of technology. This innovative technological platform is not only visually attractive and easy to navigate, but it is also useful to its users, facilitating and speeding up the reservation process of various high-value services when traveling through the airports of Santo Domingo (SDQ), Santiago de los Caballeros (STI), Puerto Plata (POP) and Samaná (AZS), in addition to incorporating a concierge service through a chat incorporated within the application with user assistance 24 hours a day.
It also includes the option to change the language from Spanish to English and vice versa according to the user's preference and has a service of alerts and notifications in real time. Likewise, the app offers different payment methods, among which are: payment by credit card, PayPal, at the reception desk or through membership. User validation is performed under a procedure similar to that used on the Before Boarding website www.beforeboarding.com.
In this first release, only the Santo Domingo and Santiago de los Caballeros rooms can be booked; however, the application is expected to be constantly updated to incorporate more functionalities, new features and exclusive promotions.
The modern hotel Hampton by Hilton Santo Domingo Airport, just 5 minutes from Las Americas International Airport in Santo Domingo, offers several advantages for Before Boarding passengers.
Its privileged location and its complete offer of 123 rooms, breakfast and high-speed wireless internet included, 24-hour transfer to the airport, swimming pool, fitness center, restaurant, bar and terraces with open-air gardens, make it the ideal lodging for passengers who need to connect flights in the early morning hours or when they need to make a stopover, thanks to its location a few minutes from their next departure or arrival in the country.
Within the unique characteristics of the hotel, is the special soundproofing of all its infrastructure and rooms, made through a double insulation and rock wool density of 70 kg, which ensures the best rest of all its guests, despite the proximity to the airport, as the highway.
The hotel is part of Hilton Honors, the free loyalty program for guests of Hilton International's 18 hotel brands, with more than 6,100 properties worldwide. Among the benefits enjoyed by its affiliates are access to special rates and free nights at any of the hotels in the portfolio, money for purchases through www.amazon.com, purchase of air miles, as well as purchase of unique experiences such as concerts and tours.
All Before Boarding passengers have a special rate at the Hampton by Hilton Santo Domingo hotel, including breakfast, high-speed internet and complimentary transportation to the airport.
As part of the initiatives for this time of the year, where passengers usually carry extra suitcases, Before Boarding delivers the luggage completely disinfected it into the lounges, facilitating the handling of all passengers’s luggage; guaranteeing a pleasant experience for the customers.
Christmas is the time of giving and receiving, we are filled with a spirit of goodness and good feelings. It is the ideal time to show our close ones, the appreciation that we have for them, giving them a gift. For this reason, Before Boarding takes into consideration that its users carry presents with them to please family members and loved ones; which translates, on some occasions, into extra luggage.
This would be tedious for any passenger traveling at this time of year, if they don't use the facilities and services that Before Boarding offers.
If you travel using the Before Boarding services, do not skimp on taking with you everything that you would like to give this Christmas, as it will no longer bea issue to carry extra luggage.
As part of its mission facing this COVID-19 pandemic, the company Before Boarding continues with new security measures and protocols when traveling.
One of the main plans in action is to use air purifiers in their spaces. Using Samsung brand air purifiers, which allow intelligent detection and visualization of air quality; they ensure that their clients breathe purified air.
The Samsung air purifiers eliminate up to 99.97% of ultrafine dust (as small as 0.3 microns), thanks to its multilayer purification system. On the one hand, they extract the largest dust particles. Then an activated carbon deodorization filter removes any gases. Finally, with HEPA technology filtration, which consists of multiple filters that capture ultrafine dust, and inhibits bacteria.
Likewise, this air purifier maintains an elegant and avant-garde design line, performs a more intuitive verification of the air pollutants; Because it has dust and gas sensors, allowing it to control air quality, maintain a safe environment free of pathogens.
The mission of Before Boarding with these actions, is to continue offering their clients safe spaces and with the necessary hygiene protocols in the face of this global pandemic.
If you want to know more about Samsung’s multilayer air purifiers, you can discover it on its official page, by clicking here
*Main image credit: www.samsung.com
For successfully implementing prevention protocols and guaranteeing the highest standards of quality, hygiene and safety.
It is a pleasure to announce that the company Before Boarding has been recognized with the "Health and Safety" seal granted by HS Consulting, an international consulting firm specialized in the tourism industry, for guaranteeing the highest standards of quality, hygiene and safety.
Before Boarding, which manages the VIP lounges at the Santo Domingo and Puerto Plata airports, has developed and implemented the safety and prevention protocols of COVID-19, in compliance with the requirements of the health authorities and international organizations, with the aim of guaranteeing the health of both clients and collaborators.
From HS Consulting we want to congratulate the whole Before Boarding team for the work done in the implementation of all the necessary actions for a reopening with the maximum health and safety guarantees.
Before Boarding Lounges: The first culinary proposal in Dominican Republic airports featuring ingredients that boost the immune system.
Your diet can be your best ally to strengthen your immune system and protect you against the Covid-19 virus. In fact, many scientific studies provide proof that a varied, healthy diet and regular consumption of probiotics help to ensure the optimum functioning of the body’s defences.
As concerns fats, a low-fat diet is also beneficial to the health of the immune system. However, not only the amount but also the quality of such fats is important. A healthy diet should include blue fish, nuts, and olive, sunflower, soy or linseed oil to ensure a balanced intake of different fats essential to our health.
Regular consumption of fermented dairy products such as yoghurt and kefir also help to strengthen our immunological defences.
Proposed preparations based on these indicated foodstuffs:
Made up of kale, pineapple, lemon, apple and ginger, it’s another of our favourite green juices, with a touch of citrus and a very refreshing flavour in which pineapple predominates. Ideal for “resetting” and cleansing the body and helping to reduce inflammation.
• Natural anti-inflammatory properties
• Blood cleanser
Consisting of pineapple, orange, lemon, turmeric and camu-camu, this juice is rich in vitamins (particularly vitamin C) that will help you ease the transition between seasons and prevent viruses and colds, strengthen the immunological system and speed up metabolism.
• Activates defences
• Powerful anti-oxidant
• Natural diuretic
A combination of apple, carrot, ginger, lemon and maca. Its high beta carotene content acts as an antioxidant.
• Invigorates the body
• Healthy skin, hair and eyesight
• Natural anti-aging properties
Salmon and spinach salad
Includes the following ingredients:
• Spinach leaves
• Red pepper
• Thinly-sliced marinated salmon
• Almond vinaigrette
Penne with vegetables
Includes the following ingredients:
• Whole wheat penne
• Cherry tomatoes
• Olive oil
Natural chopped fruit
Includes the following ingredients:
Black chocolate brownie with almonds
Using the following main ingredients:
• Black chocolate
Banco Popular cardholders linked to the Mastercard Black product enjoy preferential treatment at Before Boarding.
This premium program in the credit card market offers cardholders great benefits, including exclusive access to VIP Lounges at the International Airport of the Americas (AILA) and the Zafiro Lounge in Santiago de los Caballeros.
Imad Al-Asmar, general manager of Before Boarding for the Dominican Republic, explained that exclusively they offer escort services during the arrival and departure processes of the country with specialized personnel, comfortable and safe spaces in each of the lounges.
“We are very proud to serve these distinguished users. It is precisely for this reason that we have no doubt that our VIP services provide a high value to both departure and arrival in the country, given the reinforcement of health and safety measures implemented by Before Boarding in all its VIP rooms," said Al-Asmar.
Meanwhile, César López Colomina, Before Boarding's international executive director, said that they have taken advantage of the opportunity to improve in all areas, strengthening and innovating in many aspects of VIP services and in each of their airports.
"VIP services and lounges have always been considered the best spaces for transit when taking a flight, whether for their comfort, exclusivity and the facilities provided when carrying out the various airport processes," emphasized López Colomina.
In the lounges, the holder of Banco Popular's Mastercard Black product and his or her minor dependents enjoy the following specialized services upon arrival and departure
• Catering carefully selected and individually packed.
• Management of immigration formalities in hygienic areas.
• Fast-track security filter.
• Free wifi and access to IMMFLY digital entertainment platform.
• Assistance by the Before Boarding team at all times.
In addition, during the arrival service the passenger is transferred from the plane to the premium lounge to enjoy its facilities, pick up their luggage and deliver it to the fully sanitized lounge.
To enter the VIP lounges, the cardholder must make a reservation according to the assistance needed, via their website www.beforeboarding.com, placing there the information of their flight and the last four digits of their card to obtain automatically their reservation confirmation.
This service is highly appreciated by customers, since in the satisfaction surveys they highlight their appreciation of the attention given by VIP personnel, the facilities and the stress-free airport processes, which have been adapted to the current hygiene and biosafety regulations.
Through this platform with 24/7 dedicated service, reservations and exclusive benefits can be processed for corporate clients.
Before Boarding, the main organization managing Meet and Assist services in VIP lounges and airports in the Dominican Republic, announced the launch of the first version of a new internet platform specifically designed to meet the needs of travel agents, corporate travel teams, hotels and other types of corporate clients.
The platform facilitates the work of professionals so they can make reservations and manage them for their clients and corporate partners with a level of dedicated attention, functionalities and extra services.
"We have noticed that an increasing number of professionals in the corporate travel segment are managing their clients' bookings and have very specific needs," said Imad Al-Asmar, Before Boarding General Manager. "We are pleased to be able to offer them a platform created exclusively for them, with special features that will allow them to make reservations and manage them easily for their customers. We will continue to make improvements to the platform, and we are committed to provide more useful functions and features in the coming months.
The platform, which can be accessed from any type of device at www.beforeboarding.com/empresas, not only allows to consult and manage all the reservations of their clients through a user-friendly control panel, but also to visualize the total of these reservations in a certain period of time, as well as the creation of as many users as they need to work with.
This organization, internationally recognised for its quality management of airport VIP lounges, explains how it has transformed its processes to provide an added value to each passenger: health safety in a comfortable and pleasant environment.
The current situation caused by Coronavirus has quickly and dramatically impacted all sectors, especially tourism.
"Before Boarding has improved in all areas, strengthening and innovating many aspects of our VIP services in each one of our airports. The VIP services and lounges have always been considered the best spaces for transit when it comes to taking a flight, be it for their comfort, exclusivity, and the facilities provided when carrying out the airport's diverse processes”, emphasized Cesar Lopez Colomina, Executive Director of Before Boarding at the international level.
The firm, specializing in lounge management and VIP services with operations in the Dominican Republic for more than a decade, has integrally transformed its processes at the airports of the Las Américas International Airport in Santo Domingo, Cibao International Airport in Santiago de los Caballeros, Gregorio Luperón International Airport in Puerto Plata and Catey International Airport in Samaná.
"We have emphasized a very important added value for the traveler, which is their safety at the health level. As a result of the current situation, we are aware of the growing concern our users have at the time of making a trip. That is precisely why we do not doubt that our VIP services provide high value both on departure and arrival in the country, given the reinforcement of health and safety measures implemented by Before Boarding in all its VIP rooms," said Imad Al-Asmar, General Manager of Before Boarding for the Dominican Republic.
The measures adopted include the following:
- Disinfection of all our spaces at airports, under a recognized company guarantee seal.
- We will avoid having our guests in queues and crowds, especially at immigration, security, and airline boarding points.
- The food offered in the lounges will be perfectly packaged individually. As well as the permanent assistance by a waiter in the lounges, eliminating the traditional buffet.
- Implementation of safety measures for our passengers, partners, and collaborators.
- Collaborators will be specifically assigned the constant cleaning of our lounges, as well as the disinfection of the trays used in control points and disinfection when delivering luggage to our customers.
- Check-in at the counter for airlines that allow it without the presence of passengers.
And more measures, such as thermal temperature controls, gel dispensers at many points in the rooms, security screens at counters, etc.
"With these measures and all others that may be added to those already implemented, we believe that the services offered at airports by Before Boarding are undoubtedly the best option for travelers to take a flight for its exclusivity, comfort, and safety," concluded Mr. Imad Al-Asmar.
Finally, Before Boarding reported, as it has done throughout the quarantine process, that it continues to be available to its users and customers 24 hours a day through any of the following communication channels: telephone, WhatsApp Business, and e-mail.