The safety of our staff, guests and users is our priority.
En Before Boarding has adopted important prevention measures in all our lounges, operating and processing areas.
MEASURES ADOPTED IN THE LOUNG
We have disinfected all our airport facilities.
Use of protective face screens in all reception areas.
We have implemented measures to protect our passengers, partners and team members.
All our team members will carry a bottle of disinfecting liquid on them on transiting beyond VIP lounges.
Our team members have received training on measures to be adopted to address COVID-19. 19
Infrared LCD thermometer temperature gun: thermographic monitoring of all our team members and guests.
Installation of thermal cameras at the entrance to our VIP Lounges in Santo Domingo airport.
We have specifically assigned staff members to continuously clean our facilities.
Posting of safety distancing and hygiene measures in all Lounges.
MEASURES ADOPTED REGARDING FOOD CATERING
The food we offer in our Lounges is perfectly and individually packaged.
Food preparation following the strictest safety standards.
Take-away option for food products available in the lounge.
Transforming buffet areas into spaces attended by bartenders to minimise contact between foodstuffs and passengers in such areas.
MEASURES ADOPTED FOR ARRIVAL AND DEPARTURE PROCESSING FORMALITIES
Specific team members are on hand to monitor boarding times, to prevent our guests from having to stand in line.
Check-in at the airline counter without passenger presence In airlines that allow it – please ask us which.
We will endeavour to avoid requesting ID presentation as much as possible to keep contact between our team members and personal documents to a minimum.
We will endeavour to prevent queues and crowds, particularly during flight boarding, immigration and safety clearances, etc.
We have undertaken a comprehensive redesign of operating procedures for passenger arrivals, departures and registration
Disinfecting hand-luggage trays every time they are used.
We will avoid lines at the immigration clearance checkpoint for arrivals.
Disinfected luggage delivery.