How does it work?

Enjoy a welcoming and safe environment, the convenience of being transferred to our Premium lounges, the opportunity to savor a catering service designed exclusively for you, expedited passage through security filters, and assistance with baggage collection provided by our dedicated team during both departure and arrival services.

From the moment you arrive at our counter, you will receive continuous assistance throughout the entire process.

Learn how to access for free with some credit cards and insurance

How does the Premium  departure service works?

1. Service reservation: Through this same web page, you must make your reservation with a minimum of 24 hours prior to the start of your flight. If you have a credit card or health insurance that grants you free access, you must enter your username and password to be able to use the benefit.

 

2. Access to Premium Lounge: Make your registration with the corresponding airline and then go to our counter to be transferred to our Premium Lounge.

3. Stay in Premium Lounge: present your passport, boarding pass, proof of payment or credit card/health insurance that grants you access to the lounge to validate your registration. Enjoy our wide selection of drinks, snacks and WIFI until boarding time.
4. Security filter and migration : A few minutes before boarding, cross the security point and complete the migration process, escorted by our staff until you reach your boarding gate.

Included services:

  • Transfer from the terminal area to the Premium Lounge of the Santo Domingo Airport in a high-end car
  • Catering carefully selected for your consumption
  • Free WI-FI, TV and press
  • Fast track security filter
  • Management of immigration procedures
  • Assistance from our team at all times

How does the VIP Premium arrival service to the country work?

1. Terminal pick-up: The journey begins by being transferred from your disembarkation terminal to our Premium lounge, assisted by our staff.

2. Go through our security and migration filter accompanied by our staff.

3. Access our Premium lounge: Present the required documents and start enjoying a catering carefully selected for you, WI-FI, TV and press until the time of your boarding.

4. Luggage collection: Rest while the luggage is located by our staff, transferred to our VIP lounge and the experience ends with them in the car.

Included services:

  • Transfer from the plane to the Premium Lounge of the Santo Domingo Airport
  • Management of immigration procedures
  • Fast track security filter
  • Collection of your luggage and delivery to the Lounge
  • Catering carefully selected for your consumption
  • Free WI-FI, TV and press
  • Assistance from our team at all times